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Maximizing ROI for ABS Law Firms

Date: October 30th, 2025

Time: 1:00 PM - 02:00 PM CT

Moderated by: Don Bivens, NALFA President

Speakers:

  • Chris Massaro, CEO, TSEG
  • Shannon Overcash, Saddle Rock Legal Group LLC: Managing Partner & General Counsel

Join us for this insightful, free webinar, "Maximizing ROI for ABS Law Firms", where we'll explore key strategies to help you grow your ABS effectively and maximize your return on investment.
In this session, you’ll discover:

  • Scaling an ABS Efficiently – Best Practices for Structuring your Firm; Optimizing Marketing Budgets; Streamlining Operations for Profitability.
  • Brand Development for Long-Term Growth – Highest ROI Driver; Branded Funnel; Paid ads; Analytics Tracking
  • Choosing Marketers – Prioritize Partnerships; Utilizing your Own Brand; Identifying "red flags"; Retention Strategies; Reporting and Transparency
  • Balanced Portfolio – Diversification beyond Trendy Cases for steady ROI; Data Driven Startegies; Emerging Torts/Early Access; Timely Investments
  • Hindsight & Lessons Learned – Insights from ABS Experience; What we wish we had known Earlier; Missteps to Avoid; Strategies that made the Biggest Impact.

Whether you’re an ABS professional or just starting, this webinar will provide the tools and knowledge you need to scale efficiently and achieve maximum ROI.


Don’t miss out – Register now for free and take your ABS to the next level!

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About Speaker Chris Massaro:

As CEO of TSEG, Chris has spearheaded the company to new heights in the legal marketing industry. With over 10 years of experience with digital marketing, Chris has a strong understanding of what it takes to provide exceptional results and firm growth to attorneys. He oversees the company’s growth in its operations and sales, as well as managing key accounts for single-event and mass tort law firms - and is a frequent speaker at industry conferences and events.

Known for his sharp business acumen and strategic thinking, Chris is always looking for ways to gain an edge over competitors and stay ahead of industry trends. He believes that by offering top-notch service and innovative marketing solutions, TSEG can help law firms of all sizes to grow and thrive in a highly competitive marketplace. In his mind, if we are not innovating, our competition will, and we are left falling behind.

Under Chris’ leadership, the company has experienced significant growth and success, expanding its client base and increasing its revenue year after year. But despite his competitive nature, Chris remains committed to providing the highest level of service to each and every client, believing that a satisfied client is the key to long-term success in the legal marketing industry.

Chris spends most of his spare time with his wife, Alyssa, their adorable daughter, Brooklyn, and their two dogs Sidney & Whiskey. He enjoys watching and obsessing over his favorite teams (Green Bay Packers and Pittsburgh Penguins) as well as playing hockey. He holds a BA in Business Administration from Concordia University in Austin, TX where he played baseball for the Tornadoes. He also attended McMurry University his Freshman and Sophomore year, winning the 2008 ASC baseball championship his freshman year.

Speaking Engagements

  • M&L Summit Mastermind - Oahu, HI
  • National Trial Lawyers - Miami, FL
  • TBI Med Legal - San Diego, CA
  • MTMP - Las Vegas Nevada

About Speaker Shannon Overcash:

Shannon Overcash, Saddle Rock Legal Group LLC: Managing Partner & General Counsel. Shannon oversees and directs the Firm’s legal operations. This comprises directing legal staff; supervising client relations; overseeing and managing active cases and co-counsel relationships; and overseeing the Firm’s compliance program. Herrole also includes direction of, and responsibility for, risk management; regulatory compliance; legal ethics; commercial contracts; employment issues; and leadership in other legal and business matters.

Shannon’s prior experience included a partnership with a top-tier law firm in Phoenix in the Corporate & Business Law Department, and a 9-year stretch as Chief Administrative Officer & General Counsel with an established company in the marine logistics and commercial construction industries. Shannon earned her Juris Doctor from the University of North Carolina School of Law, where she was a Member of the North Carolina Law Review. She also holds a Bachelor of Arts, summa cum laude, from Arizona State University in Political Science. Shannon is a member of the State Bar of Arizona.


About Moderator Don Bivens:

Don Bivens opened his own firm in 2021 after a 40-year career in complex litigation at Meyer, Hendricks & Bivens and Snell & Wilmer, representing both plaintiffs and defendants. Don’s peers rank him as a “Best Lawyer” across five areas: bet-the-company litigation, IP litigation, securities litigation, finance & banking litigation, and commercial litigation. Don is a three-time Lawyer of the Year in finance and banking litigation. His current firm—Don Bivens, PLLC – ranks as a first tier law firm by Best Lawyers. Don regularly advises clients on ABS issues, and presently serves as the compliance lawyer to LZ Legal Services and Saddle Rock Legal Group. Don is a former Chair of the Section of Litigation of the American Bar Association, and a former president of the Arizona State Bar.at industry conferences and events.

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